During November 12 – December 21, 2012, Rehrig Pacific Company, the manufacturer of carts currently used in Castro Valley Sanitary District (CVSan) and contracted by Waste Management of Alameda County, Inc. (WMAC), will perform a partial recall of Recycling, Organics & Garbage carts within CVSan due to a specific batch of material that adversely affected their durability.
Carts that fall under the Manufacturer’s Cart Recall do not pose a safety risk. The recall is being done at no cost to the CVSan community; residents will not have to pay anything nor will this affect rates.
Residents will receive a letter in the mail in September and a second letter two weeks before the 2-week period when crews will be in their area. On their regular collection day during those two weeks, residents will be instructed to leave all three carts curbside until 5:00 p.m.
During the exchange period, Rehrig Pacific Company crews will follow behind WMAC collection vehicles, check to determine if carts are included in the recall, replace all affected carts, and leave a tag on each set to let residents know the action taken.
For over 40 years, Rehrig Pacific Company has been committed to producing the highest quality plastic containers for customers and is one of the largest producers of refuse and recycling containers in the world. Through proactive monitoring of these carts, it came to their attention that the carts were not performing up to their standards. This discovery and occurrence was the first of its kind for Rehrig Pacific Company, thus suggesting an unprecedented response to take a proactive approach to replace all of the potentially affected carts.
Should you have questions, please call WMAC Customer Service at (510) 537-5500 or visit www.cvsan.org for more information.